Legal

Terms of Service

Queen B Holdings LLC, DBA Queen B Logistics
Last Updated: February 2026

1

Acceptance of Terms

By using our website, Hive portal, or purchasing services, you agree to these Terms.

If you do not agree, do not use our services.

2

Business Model Overview

Queen B Logistics operates under a structured lifecycle model:

BUILD

Authority Formation (Signature Program)

PROTECT

Compliance Monitoring

GROW

Dispatch Services

Services are modular and subscription-based after authority activation.

3

Signature Program (Build Services)

Signature Program services include structured guidance through:

  • Intake
  • Formation
  • Authority filing support
  • Compliance setup
  • Launch activation

Signature Program fees are non-refundable once work has begun, except where explicitly stated.

Authority approval is determined by FMCSA and government agencies — we do not guarantee approval.

4

Authority Activation & Grace Period

When authority is marked active:

  • Build phase closes
  • A 14-day grace period begins
  • Client may select Compliance or Bundle plan

No subscription billing occurs until client selects and confirms a plan.

If no plan is selected by the end of the grace period, system access may be restricted.

5

Subscription Services

Our services are billed on different cycles:

  • Dispatch Services — billed weekly
  • Compliance Monitoring — billed monthly

Additional billing terms:

  • Plans must be manually selected
  • Billing occurs only after confirmation
  • Pricing tiers vary by service level
  • Bundle plans receive 20% discount

Subscriptions renew automatically unless canceled before the renewal date.

6

Queen B Academy

Queen B Academy is a digital educational platform offering courses including:

  • CDL Mastery 101
  • Dispatcher 101
  • Trucking 101
  • Freight Broker 101

Purchase Terms

  • Individual courses: $250 each
  • Complete Bundle (all 4 courses): $800
  • Access is granted via unique QBA-XXXXX access codes

All Queen B Academy purchases are final and non-refundable.

Course Access

  • Access is immediate upon purchase and code redemption
  • Course content, quizzes, and resources are for personal use only
  • Access codes are single-use and non-transferable
  • Sharing, reselling, or redistributing course materials is prohibited

Intellectual Property

All Academy course content, including videos, documents, quizzes, and downloadable resources, is the intellectual property of Queen B Logistics. Unauthorized reproduction or distribution is strictly prohibited.

7

Additional Truck Policy

Each additional truck may require additional monitoring and/or dispatch fees.

Pricing is disclosed before activation.

8

No Revenue Guarantee

We do not guarantee:

  • Specific load volume
  • Specific revenue amounts
  • Broker approvals
  • Market conditions

Dispatch is strategy-based but dependent on industry conditions.

9

Client Responsibilities

Clients must:

  • Maintain active insurance
  • Maintain authority compliance
  • Communicate operational changes
  • Provide accurate documentation

Failure to comply may result in service suspension.

10

Limitation of Liability

Queen B Logistics is not liable for:

  • Government filing delays
  • FMCSA decisions
  • Market downturns
  • Broker non-payment
  • Carrier operational negligence
11

Termination

We reserve the right to terminate service for:

  • Non-payment
  • Fraud
  • Misrepresentation
  • Regulatory violations

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