Terms of Service
Queen B Holdings LLC, DBA Queen B Logistics
Last Updated: February 2026
Acceptance of Terms
By using our website, Hive portal, or purchasing services, you agree to these Terms.
If you do not agree, do not use our services.
Business Model Overview
Queen B Logistics operates under a structured lifecycle model:
BUILD
Authority Formation (Signature Program)
PROTECT
Compliance Monitoring
GROW
Dispatch Services
Services are modular and subscription-based after authority activation.
Signature Program (Build Services)
Signature Program services include structured guidance through:
- Intake
- Formation
- Authority filing support
- Compliance setup
- Launch activation
Signature Program fees are non-refundable once work has begun, except where explicitly stated.
Authority approval is determined by FMCSA and government agencies — we do not guarantee approval.
Authority Activation & Grace Period
When authority is marked active:
- Build phase closes
- A 14-day grace period begins
- Client may select Compliance or Bundle plan
No subscription billing occurs until client selects and confirms a plan.
If no plan is selected by the end of the grace period, system access may be restricted.
Subscription Services
Our services are billed on different cycles:
- Dispatch Services — billed weekly
- Compliance Monitoring — billed monthly
Additional billing terms:
- Plans must be manually selected
- Billing occurs only after confirmation
- Pricing tiers vary by service level
- Bundle plans receive 20% discount
Subscriptions renew automatically unless canceled before the renewal date.
Queen B Academy
Queen B Academy is a digital educational platform offering courses including:
- CDL Mastery 101
- Dispatcher 101
- Trucking 101
- Freight Broker 101
Purchase Terms
- Individual courses: $250 each
- Complete Bundle (all 4 courses): $800
- Access is granted via unique QBA-XXXXX access codes
All Queen B Academy purchases are final and non-refundable.
Course Access
- Access is immediate upon purchase and code redemption
- Course content, quizzes, and resources are for personal use only
- Access codes are single-use and non-transferable
- Sharing, reselling, or redistributing course materials is prohibited
Intellectual Property
All Academy course content, including videos, documents, quizzes, and downloadable resources, is the intellectual property of Queen B Logistics. Unauthorized reproduction or distribution is strictly prohibited.
Additional Truck Policy
Each additional truck may require additional monitoring and/or dispatch fees.
Pricing is disclosed before activation.
No Revenue Guarantee
We do not guarantee:
- Specific load volume
- Specific revenue amounts
- Broker approvals
- Market conditions
Dispatch is strategy-based but dependent on industry conditions.
Client Responsibilities
Clients must:
- Maintain active insurance
- Maintain authority compliance
- Communicate operational changes
- Provide accurate documentation
Failure to comply may result in service suspension.
Limitation of Liability
Queen B Logistics is not liable for:
- Government filing delays
- FMCSA decisions
- Market downturns
- Broker non-payment
- Carrier operational negligence
Termination
We reserve the right to terminate service for:
- Non-payment
- Fraud
- Misrepresentation
- Regulatory violations
