Privacy Policy

Queen B Holdings LLC, DBA Queen B Logistics ("Company," "we," "our," or "us") operates a structured freight operations platform built around the Build • Protect • Grow lifecycle model.

This Privacy Policy explains how we collect, use, store, and safeguard information when you:

• Visit our website
• Apply for services
• Use our Hive Carrier Portal
• Purchase Signature Program, Compliance, or Dispatch services
• Purchase or access Queen B Academy courses

A. Information You Provide

• Full name
• Company name
• Email address
• Phone number
• Business formation details
• MC/DOT number
• Insurance details
• Billing information
• Documents uploaded in Hive

B. Automatically Collected Data

• IP address
• Browser/device information
• Login timestamps
• Portal activity logs

We use information to:

• Process Signature Program applications
• Provide compliance monitoring
• Provide dispatch services
• Verify authority status
• Manage subscription plans
• Process Stripe payments
• Deliver Queen B Academy course access and track progress
• Communicate updates
• Improve platform functionality

When you purchase or access Queen B Academy courses, we collect:

• Course enrollment and purchase history
• Quiz scores and progress data
• Lesson completion status
• Access code redemption records

This data is used to:

• Deliver course content and track your learning progress
• Issue certificates upon course completion
• Improve course materials based on aggregate usage patterns

All payments are securely processed through Stripe.

We do not store full credit card numbers.

Recurring subscriptions are only initiated after explicit user confirmation.

We implement reasonable administrative and technical safeguards including:

• Secure hosting
• Encrypted data transmission
• Role-based portal access
• Restricted admin controls

However, no system is 100% secure.

We retain data:

• For active clients
• As required by law
• For internal record-keeping

You may request data deletion unless legally required to retain it.

You may:

• Request access to your data
• Request corrections
• Request deletion (where applicable)